What is Acura ZDX Concierge?

A Glimpse into Acura's Electrifying Future

The Acura ZDX is not just another car; it’s a symbol of Acura’s transition to a zero-emissions future. With the launch of this electric vehicle, Acura wants to provide you with support throughout your electric journey, so the Acura ZDX Concierge was born.

What happens when you have questions or need guidance on purchasing an EV? Enter the Acura ZDX Concierge, the team available to help you when you need it most. Read on to learn more about the who and the what behind Acura ZDX Concierge.

Who Are These Electric Enthusiasts?

The Acura ZDX Concierge is a specialized team within Acura Client Relations. Active since mid-August 2023, this team is focused on supporting ZDX customers. They offer live chat support on Acura.com’s BED Education and Charging pages, providing a resource for potential and current owners alike.

With Acura ZDX Concierge, you don’t have to wonder if the person you’re talking to is up-to-date on Acura’s newest electric vehicle. Whether you’re asking questions before the purchase or require assistance after you bring your EV home, you can rest assured that you are talking to a well-trained and skilled team.

Reach Out and Chat: How to Connect with Acura ZDX Concierge

The Acura ZDX Concierge is accessible through various channels. If you have additional questions about getting in touch with the ZDX Concierge team, contact Pohanka Acura, and our knowledgeable sales team will assist you.

In a nutshell, the Acura ZDX Concierge is here to make your transition to electric vehicle ownership as seamless as possible. With their range of services and multiple ways to connect, they’re your go-to resource for all things ZDX.

Guidance Galore: What They Offer

The Concierge team is your source for a variety of services related to the ZDX and electric vehicle ownership. They can help you with various things, such as:

-ZDX product information

-Benefits of Battery Electric Vehicle (BEV) ownership

-Home and public charging options

-Tax credits and incentives

-The digital purchase process

-Directing you to other resources like dealers or home charging installation partners

Know the Limits: What They Don’t Do

While the Concierge team is incredibly helpful, there are certain tasks they are not equipped to handle, although they can often point you in the right direction:

-Facilitating sales and delivery

-Resolving pricing or finance issues

-Scheduling dealer appointments

-Canceling orders or appointments

-Troubleshooting charging installation issues