Pohanka Acura
Sales: 703-592-4453 Service: 571-350-9279 Parts: 571-350-9282

Testimonials

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Chagan Lal
Full Star Full Star Full Star Full Star Empty Star
1-23-2020
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Bang Nghiem
Full Star Full Star Full Star Full Star Full Star
1-23-2020
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Barbara Patton
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Barbara Patton

The service at Pohanka is extraordinary ... hours that work for busy schedules, great communication by service advisors, excellent diagnostics and solutions offered. On my most recent unscheduled visit when an emissions warning light suddenly went on, Service Advisor Erkin Besorak counseled me on my best options when additional recommended maintenance items came up. After arranging a loaner car for a couple of hours so I could continue my work obligations, I returned to pick up the car after all was completed. BPatton

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Sanjeev Sahgal
Full Star Full Star Full Star Full Star Empty Star
1-22-2020
Sanjeev Sahgal

Pohanka has been very efficient in completing the servicing of my car. The last visit was an excellent experience, the representative was ready when I pulled in. The check in took about 5 minutes, they had a shuttle ready in the next 5 and the car was ready in about an hour. Very good. The only reason for not giving a 5 star is that the car wash was not to my satisfaction.

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Shahbaz Butt
Full Star Full Star Full Star Full Star Full Star
1-22-2020
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terrie mcbride
Full Star Full Star Full Star Full Star Empty Star
1-22-2020
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Susan Lombardi
Full Star Full Star Full Star Full Star Full Star
1-21-2020
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ruth bianco
Full Star Full Star Full Star Full Star Full Star
1-21-2020
ruth bianco

I had no issues with Pohanka Acura while receiving service for my 2017 RDX. Love the lounge while waiting for my vehicle. Erkin was very knowledgeable and answered all my questions. I definitely will tell others about my experience with Pohanka Acura.

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russell jumyazov
Full Star Full Star Full Star Full Star Full Star
1-21-2020
russell jumyazov

Always very attentive service team, they will let you know about current value offers and give honest reccomendations, no sales pressure to sell you service that you don't necessarily require. Thank you!

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Eligio Flores
Full Star Full Star Full Star Full Star Full Star
1-21-2020
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Gheem samuel
Full Star Full Star Full Star Full Star Full Star
1-21-2020
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Cecilia Forbes
Full Star Full Star Full Star Full Star Full Star
1-21-2020
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David Elmore
Full Star Full Star Full Star Full Star Full Star
1-21-2020
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saman moshafi
Full Star Full Star Full Star Full Star Full Star
1-21-2020
saman moshafi

Driving is smooth after the visit and Pohanka did excellent job. The representative was straight forward and helpful.

YELP
Sherri E.
Full Star Full Star Full Star Full Star Full Star
1-20-2020

My experience with Pohanka and Jason Smith was superb! They were courteous, knowledgeable, and very helpful. They know their business and they ensure that your experience is the best it can be. I am a person who hates the car buying experience in general and I can say Pohanka has me change my view. I will definitely return to Pohanka and Jason Smith for my next purchase!

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Ginger Robinson
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Ginger Robinson

Always great service! Thank you Akex snd the Service Team.

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Munib Rehman
Full Star Full Star Full Star Full Star Full Star
1-19-2020
Munib Rehman

I bought my First Acura MDX and I never felt pressured by anyone. They were willing to negotiate a good deal without any games which made the purchasing process go smoothly. They were very accommodating to me and my requests. I truly feel like a member of the Pohanka family. Hammad Arshad was my salesman and he was beyond exceptional. He was never pushy and very professional, helpful, honest, resourceful, and had a great sense of humor. He made sure I had everything I needed and followed up after to make sure all was going well with my new vehicle. Thank you so much Hammad Arshad!

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Arik Shrestha
Full Star Full Star Full Star Full Star Full Star
1-19-2020
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John Pivik
Full Star Full Star Full Star Full Star Full Star
1-19-2020
John Pivik

I’ve been taking my cars to Pohanka for almost twenty years...never had a less than stellar experience. Customer service is embedded in the service department and a part of the culture.

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timothy selfridge
Full Star Full Star Full Star Full Star Full Star
1-18-2020
timothy selfridge

Pohanka is the best of the best. I would not go any where else!

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Chris Maroon
Full Star Full Star Full Star Full Star Full Star
1-18-2020
Chris Maroon

Farheen made buying my first car buying experience so easy and quick. I recommend her completely. Thank you!

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Gail Freie
Full Star Full Star Full Star Full Star Full Star
1-18-2020
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Chris Wydler
Full Star Full Star Full Star Full Star Full Star
1-18-2020
Chris Wydler

We just went to Acura as a first stop shopping for a car for a college graduate...no intention of buying today. Wanted to comparison shop different makes by quality and price over the weekend. Was warmly greeted and impressively consulted in depth by Fahreen about exactly what we were looking for in a car and the deal we wanted. Fahreen worked the deal through so we had no choice but to accept. She sold us when we weren't buying because of the gut confidence we had that the deal was too good to pass up and couldn't be beat. Will recommend her and Acura to others...we'll be back!

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MADISON BACH
Full Star Full Star Full Star Full Star Full Star
1-18-2020
MADISON BACH

We came in to get our car inspected, and they were able to service our car very quickly! It was a fantastic experience. Mike Scaggs really took good care of us, and got us in and out quickly!

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Terri Henderson
Full Star Full Star Full Star Full Star Empty Star
1-18-2020
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Ashley Matthews
Full Star Full Star Full Star Full Star Full Star
1-18-2020
Ashley Matthews

Cedric provides some of the best customer service you can find anywhere. I always know I’ll be in good hands when I take my car to Acura Service department because of Him. I would recommend Pohanka Acura to anyone who is looking to get a new vehicle because of Cedric at the service department. Don’t take your care anywhere else!

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Pete Franco
Full Star Full Star Full Star Full Star Full Star
1-18-2020
YELP
Bob B.
Full Star Full Star Full Star Full Star Full Star
1-17-2020

Great personal service from Erkin. Always there for me and explains everything clearly. I have an older (2004) TSX... a great car but getting a little long on the tooth. Erkin and Pohanka techs keep it running just fine. Any repairs are fully explained and gone over before being made. Erkin especially seems to know how much I like the car and always works with me to get the important stuff done.

DEALERRATER
Mdterps221
Full Star Full Star Full Star Full Star Full Star
1-17-2020
I worked with Calvin Strahin and Rick Prami at Pohanka...

I worked with Calvin Strahin and Rick Prami at Pohanka Acura internet sales team. It was an excellent experience. I started out looking for a late used model RDX. He was able to put together a deal that got me a new 2020 RDX at a better price than the used one. All done over the phone or by email. Once I got to the dealership I just had to sign the papers and go. Great experience buying the vehicle.

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Ana Cymerman
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Ana Cymerman

Excellent experience at the end of November 2019. Al Gavri was very responsive, effective and caring throughout the entire sales process and made me feel very comfortable. Also, he ensured that all paperwork was ready for us on the purchase day so that we could leave the dealership within less than 90 minutes. So thank you for making this experience so much easier and a lot more pleasant than expected!

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Coker Bowen
Full Star Full Star Full Star Full Star Empty Star
1-16-2020
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Jean Seelig
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Jean Seelig

Outstanding service as always. Thanks

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Walter Jablonski
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Walter Jablonski

Great Service and helpful

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Guillermo Zepeda
Full Star Full Star Full Star Empty Star Empty Star
1-15-2020
Guillermo Zepeda

The experience was fine until they decided to tell me to fill up the gas tank on the rental car when I only drove the car 20 miles and the tank was still full. They really should have one of the sales consultants check the car instead of a child that checks you out.

YELP
Tricia A.
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Tricia A.

Pohanka had a great waiting area, no appt needed, outstanding customer service and when a part was needed to be ordered they provided a complimentary loaner and it was a fabulous experience from start to finish!!

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Susie Adib
Full Star Full Star Full Star Full Star Empty Star
1-15-2020
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Hong Jiang
Full Star Full Star Full Star Full Star Full Star
1-14-2020
YELP
Kevin G.
Full Star Full Star Full Star Full Star Full Star
1-14-2020

If you are looking for an honest, hardworking, no-nonsense sales rep; give Jason Smith a call!! I have purchased 6 vehicles through Pohanka Acura..Jason does a fantastic job making the car buying experience an enjoyable one!

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Ish Preenja
Full Star Full Star Full Star Full Star Full Star
1-13-2020
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Mina Ellini
Full Star Full Star Full Star Full Star Full Star
1-13-2020
EDMUNDS
Best Service Rep Just Arrived
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Best Service Rep Just Arrived

An expert in the business and new at Pahanka’s car care service desk, you must have Kati H. as your representative. I have had many representatives at this dealership, and rarely did I leave feeling like an up-charge was attempted or came my way. My visit in December I was truly dreading because it was required for the state inspection. This anxiety was compounded by my previous visit when the representative pitched me $5K+ of work. Mind you I bring my car in for all it’s service updates, etc. Prior to my visit I did some initial cost research and found it interesting that some dealerships allow you to set up appointments online and select the service you want that includes the pricing for your car make:and model. I call that true transparency! I am very appreciative of Kati’s efforts to ensure things went well by clearly defining the scope and costs of work. I know she went over and beyond! We both knew there was a fair cost for the work that needed to get done. My experience with Kati H. at the dealership was welcoming. She made me feel right at home chatting it up with an old girlfriend. I can not recall the last woman representative I have seen working at the service center. I am THRILLED she is part of the Pohanka Team. The words to describe her are knowledgeable, fair, open and empathetic. Remember- ask for Kati H as your car care representative.

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Zhong Qi
Full Star Full Star Full Star Full Star Full Star
1-12-2020
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Reggie S
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Reggie S

Awesome timely service!!!

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Bonnie Bellows
Full Star Full Star Full Star Full Star Full Star
1-12-2020
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Betsy Roberts
Full Star Full Star Full Star Full Star Full Star
1-12-2020
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Cerasela Cristei
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Cerasela Cristei

Every time I get my car service I get the best treatment and service. Thank you!

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Chris B
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Chris B

Great experience purchasing a new car with my wife. We couldn't be happier with our salesman Jason. Wouldn't think twice about driving 4 hours to buy another Acura at Pohanka.

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Belinda Collins
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Belinda Collins

Very positive experience. All work done on time and as estimated. The service rep also correctly diagnosed the problem with my nav system not receiving traffic information. It now works as it should.

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Ann Bolyard
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Ann Bolyard

Best car buying experience ever.