Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Pick-Up & Delivery

Free

Stay Home and Stay Safe. Let us come to you! Complimentary service pick-up and delivery.

See dealer for details.

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We Honor Local Area Acura Coupons

See dealer for details. Must present written or order or coupon. Not valid on prior transactions. Please present physical printed out coupon at time of write up.

Maintenance & Repair Special

20% OFF

Healthcare, Military, First Responders, Grocery/Pharmacy, Essential Workers Receive 20% OFF any service, maintenance, or repairs! Pick-up and Drop-off available.

Current advised specials & tires are excluded. Max savings $100. See dealer for details. Expires 6/30/20.

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Pohanka Acura Tire Special

Buy Three Tires
Get the Fourth Tire Free

Purchase four (4) tires & receive free lifetime tire rotations & tire repairs! Plus - free two years of road hazard warranty and tire repairs on all tire purchases!

Excludes Acura NSX models. May not be combined with any other offers. Please present coupon at time of write-up. See dealer for complete details. Ends 6/15/20.

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Full Transmission Fluid Exchange

$199.95

Normally $269.00

Includes up to 12qt. transmission fluid. Additional fluid $5.00 per qt. 9 & 10 speed transmission higher.

Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Plus tax where applicable. Hazardous disposal fees, if any, are extra. Expires 06/30/2020.

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Virginia State Safety Inspection

Save $20

Is there an expired sticker in you windshield? Save $20.00.

Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 6/15/20.

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Timing Belt Replacement

A $300 Savings

$459.95 Timing Belt Only

Includes timing belt replacement, inspect the water pump, auxiliary drive belt, and tensioner, additional if necessary. Excludes NSX model.

Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Plus tax where applicable. Hazardous disposal fees, if any, are extra. Expires 06/30/2020.

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A-1 Maintenance Service

$10 OFF

A-1 maintenance service includes oil and filter change, tire rotation, check and correct tire pressure, top off fluids, multi-point safety inspection, exterior car wash & vac.

Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 6/15/20.

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Front or Rear Brake Pads

$139.95 Per Axle

Additional $100 to resurface rotors, if necessary.

Coupon must be presented at time of write-up. Excludes Brembo brake pads, NSX model vehicles, and vehicles with rear electronic parking brake. Not valid with other coupons, offers, or advertised specials. Plus tax where applicable. Hazardous disposal fees, if any, are extra. Expires 06/30/2020.

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B-1 Maintenance Service

$20 OFF

B-1 maintenance service includes oil and filter change, tire rotation, check and correct tire pressure, top off fluids, multi-point safety inspection, clean & adjust brakes, exterior car wash & vac.

Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only.Expires 6/15/20.

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Pohanka Acura Battery Special

$149.95

Installed. Includes 100-Month Warranty.

Our batteries come with a 100-month warranty. Parts and labor included.

Some models may vary. Excludes Hybrid and AGM batteries. Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 6/15/20.

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Complete Detail Special

$139.99

Normally $199.00.

Includes Full Interior & Exterior Detail and complete sanitation of your vehicle.

Please present coupon at time of write-up. May not be combined with other coupons or discounts. Offer valid through 6/15/20.

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Night Owl Service Special

15% OFF

Receive 15% off any single item. Max discount $100 for vehicles brought in from after 6:00 pm Monday through Friday.

Cannot be used on oil changes or tires. Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 6/15/20.

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BG Fluid Services

BG Fluid Service Savings

BG Power Steering Fluid Exchange:
$129.95 | Normally $169.95

BG Brake Fluid Exchange:
$129.95 | Normally $169.95

BG Fuel Induction Service:
$159.95 | Normally $199.95

Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Plus tax where applicable. Hazardous disposal fees, if any, are extra. Expires 06/30/2020.

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Interior Sanitizing Service Offer

$69.95

You Can't Be Too Safe When It Comes To Fighting Germs. Ultrasonic Interior and HVAC Cleaning. The ultrasonic system treats mold, microorganisms throughout your vehicles entire interior and cabin surfaces, while reducing odors in your vents and killing germs.

See dealer for details. Not valid with any other offers. Ends 6/15/20.

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Meet Our Service Staff

X
Hello my name is Kyle Caudle. I am the Assistant Service manager here at Pohanka Acura in Chantilly, VA. I am from Bristow, VA and have been working for Pohanka for 7 years. I love sports and the outdoors and I look forward to making sure you have the best experience possible when you come to Pohanka Acura.
Assistant Service Manager
Kyle Caudle
X
Jerry is one of the pillars within our Service Department. Often referred to as the “Golden Child”. His commitment to our clients and company has spanned over the last 16 years. Jerry enjoys an active lifestyle including mountain biking, snowboarding, and off-road 4 wheeling. when asked what he would like to say to all of our loyal clients, he responded without hesitation; ‘We are here for you!"
Service Advisor
Jerry Soriano
X
Scott is the guy who ensures we do what we say we are going to do. With over 30 years of experience on the most advanced automobiles in the world. Scott will make sure our technicians don't miss anything when it comes to caring for your prize in the driveway!
Shop Foreman
Scott Howerton
X
An avid baseball fan and community organizer. Steve helps keep things together and on pace. He has been with Pohanka a long time and will ensure your service experience is “above and beyond”!
Service Advisor
Steve Phillips
X
Service Advisor
Cedric Singleton
X
Service Advisor
Erkin Besorak
X
Service Consultant
Kyle Schmidt
X
Service Advisor
Samuel Lartey-Mingle
X
Alex is from nearby Vienna, VA and started with us in 2019. He loves basketball (die-hard Lakers fan!) and spending time with wife and kids. He speaks English and conversational Spanish.
Service Advisor
Alex Manthey

Contact Information


We recently leased a 2020 MDX. Al and shabash provided excellent customer service. Very friendly and got us a great deal too!! We are loyal Acura customers and now we will only buy Acura from Pohanka!!

- Prabu R., YELP

Just got my inspection for free. Immediate service, very safe environment. Wonderful all around!

- John Druitt, GOOGLE

I have a great experience with acura dealer and also with youngkim. I appriciate that he tried to help me eveything to get the car

- Ktran51193, DEALERRATER

Stopped by for routine service. Dropped the car off at 9 am and it was ready for pickup in an hour. Great service and experience.

- Ellen D., YELP

I bought a car at Pohanka Honda in Fredericksburg. Emily helped through the process. She was so attentive, friendly and knowledgeable. I’ve always been worried about this process but she made it easy and stress free. I would definitely recommend her to everyone!

- Yazmin Ali, GOOGLE

Michael was very helpful and explained everything my car was repaired and cleaned in a timely fashion.

- Victoria Windham, GOOGLE

We just purchased our first Acura MDX. After doing a good amount of internet research, we went to the nearest Dealership - Pohanka Acura of Chantilly. Here we were pleasantly surprised to... more

- WwWonderWhiskers B., YAHOO

Great and friendly service.

- Erica Palacios, GOOGLE

We just purchased our first Acura MDX. After doing a good amount of internet research, we went to the nearest Dealership - Pohanka Acura of Chantilly. Here we were pleasantly surprised to discover that Pohanka does tremendous volume, so is able to offer an excellent selection and pricing options....

- WwWonderWhiskers B., YELP

Very nice and Professional people

- Mario Portales, GOOGLE

Excellent service! Extremely helpful service representative. Very positive experience as usual!

- Hugh Derr, GOOGLE

Love the guys at Pohanka! Erkin was helpful and friendly during my maintenance visit. He kept me updated on the progress of my vehicle and double checked my satisfaction with other aspects of my vehicle. I truly feel like a part of the Pohanka Acura family.

- Holli Henning, GOOGLE

Steve and his team were amazing. I drive from Arlington to this location just because I cannot imagine customer service being better than this location. Specifically this time because I needed to go back to work after dropping my car off so they provided me with a loaner car although it is not...

- Semhar Tewolde, GOOGLE

Good service. Reasonable rates with coupons. Not much pressure from service people.

- Sailesh Kyanam, GOOGLE

Very nice free car pickup/drop service... So I don't need to go out and can stay home while the service is performed....

- patrick chen, GOOGLE

I bought a MDX last weekend and had a great experience. Farheen is an excellent salesperson. She explained details of pros and cons for various options. She provided excellent customer service and was extremely knowledgeable and helpful. She answered all of our questions and took time to explain...

- Aaya Venable, GOOGLE

I bought a MDX last weekend and had a great experience. Farheen is an excellent salesperson. She explained details of pros and cons for various options. She provided excellent customer service and was extremely knowledgeable and helpful. She answered all of our questions and took time to explain...

- Nadia, DEALERRATER

Why can't I give this place 6-stars?!? My second daughter (out of six) had been saving up for a car while she goes to nursing school, found a very new, very well priced car over 8 hours from our home. I reached out to Pohanka, and worked with Joe Rinchuso in the Sales Dept. He was very informative...

- Michael G., YELP

I bought a MDX last weekend and had a great experience. Farheen is an excellent salesperson. She explained details of pros and cons for various options. She provided excellent customer service and was extremely knowledgeable and helpful. She answered all of our questions and took time to explain...

- Nadia S., YELP

I worked with Jason Smith to purchase a new Acura and I highly recommend both him and Pohanka Acura. As a salesman, Jason hits the sweet spot -- proactive, knowledgeable, and informative, without being pushy. He worked with us to find just the right model and trim level to fit our family's needs.

- Richard B., YELP

I would usually dread going to get any car services alone because I’ve had so many negative experiences with car shops ripping me off or taking care of people who “know about cars” more than I do. However, I have never experienced anything other than honesty, integrity, and excellent car AND...

- Marissa Sherzai, GOOGLE

Great dealership with excellent customer service and long hours.

- Syed Hassan, GOOGLE

Farheen was great. Made the whole transaction easy.

- Wesley Creamer, GOOGLE

Buying a car during a pandemic I figured would be a hassle. Al and Ray were amazing through the entire process. We went in to test drive a used MDX and walked out with a brand new one because I’d the price! We are 1000 percent Pohanka for life!

- Tausha Nunez, GOOGLE
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