Pohanka Acura
Sales: 703-592-4453 Service: 571-350-9279 Parts: 571-350-9282

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

SERVICE, MAINTENANCE, & REPAIR SPECIAL : 20% OFF
SERVICE, MAINTENANCE, & REPAIR SPECIAL

20% OFF

Receive 20% OFF any service, maintenance, or repairs!

Current advised specials & tires are excluded. Max savings $250. See dealer for details.

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Pick-Up & Delivery : Free
Pick-Up & Delivery

Free

Stay Home and Stay Safe. Let us come to you! Complimentary service pick-up and delivery.

Must be within a 25-mile radius of dealer. See dealer for details.

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B-1 MAINTENANCE SERVICE : $20 OFF
B-1 MAINTENANCE SERVICE

$20 OFF

B-1 maintenance service includes oil and filter change, tire rotation, check and correct tire pressure, top off fluids, multi-point safety inspection, clean & adjust brakes, exterior car wash & vac.

Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only.Expires 3/31/20.

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A-1 MAINTENANCE SERVICE : $10 OFF
A-1 MAINTENANCE SERVICE

$10 OFF

A-1 maintenance service includes oil and filter change, tire rotation, check and correct tire pressure, top off fluids, multi-point safety inspection, exterior car wash & vac.

Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 3/31/20.

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BRAKE PAD SPECIAL  : $159.95 Installed - Parts & Labor
BRAKE PAD SPECIAL

$159.95 Installed - Parts & Labor

Additional $120 for rotor resurfacing if necessary. Excludes NSX model vehicles, vehicles with electronic parking brakes, & Brembo brake pads. Plus tax, shop supplies & waste disposal fee.

Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 3/31/20.

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BATTERY SPECIAL : $149.95 Installed - Includes 100 Month Warranty
BATTERY SPECIAL

$149.95 Installed - Includes 100 Month Warranty

Our batteries come with a 100 month warranty. Parts and labor included.

Some models may vary. Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 3/31/20.

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BUY 3 TIRES, GET THE 4TH 1/2 Off : Buy 3 Tires Get The 4th Tire 1/2 Off
BUY 3 TIRES, GET THE 4TH 1/2 Off

Buy 3 Tires Get The 4th Tire 1/2 Off

Purchase 4 tires & receive free lifetime tire rotations! Free 2-years of road hazard warranty and tire repairs on all tire purchases!

Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 3/31/20.

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TIMING BELT SPECIAL : $499.95 Timing Belt Replacement
TIMING BELT SPECIAL

$499.95 Timing Belt Replacement

$250 off timing belt replacement only, water pump, drive belts, & tensioner additional.

Excludes NSX model vehicles. Acura vehicles only. Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 3/31/20.

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NIGHT OWL SERVICE SPECIALS : 15% Off Night Owl Special!
NIGHT OWL SERVICE SPECIALS

15% Off Night Owl Special!

Receive 15% off any single item. Max discount $100 for vehicles brought in from after 6 pm Monday-Friday.

Cannot be used on oil changes or tires. Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 3/31/20.

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FREE VIRGINIA STATE SAFETY INSPECTION : Is there a 10/19 sticker on your windshield? Save $20!
FREE VIRGINIA STATE SAFETY INSPECTION

Is there a 10/19 sticker on your windshield? Save $20!

Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 3/31/20.

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Meet Our Service Staff

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Hello my name is Kyle Caudle. I am the Assistant Service manager here at Pohanka Acura in Chantilly, VA. I am from Bristow, VA and have been working for Pohanka for 7 years. I love sports and the outdoors and I look forward to making sure you have the best experience possible when you come to Pohanka Acura.
Assistant Service Manager
Kyle Caudle
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Jerry is one of the pillars within our Service Department. Often referred to as the “Golden Child”. His commitment to our clients and company has spanned over the last 16 years. Jerry enjoys an active lifestyle including mountain biking, snowboarding, and off-road 4 wheeling. when asked what he would like to say to all of our loyal clients, he responded without hesitation; ‘We are here for you!"
Service Advisor
Jerry Soriano
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Scott is the guy who ensures we do what we say we are going to do. With over 30 years of experience on the most advanced automobiles in the world. Scott will make sure our technicians don't miss anything when it comes to caring for your prize in the driveway!
Shop Foreman
Scott Howerton
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An avid baseball fan and community organizer. Steve helps keep things together and on pace. He has been with Pohanka a long time and will ensure your service experience is “above and beyond”!
Service Advisor
Steve Phillips
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Service Advisor
Cedric Singleton
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Service Advisor
Erkin Besorak
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Service Consultant
Kyle Schmidt
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Service Advisor
Leslie West
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Service Advisor
Richard Mao
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Service Advisor
Samuel Lartey-Mingle
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Service Advisor
Michael Darlin
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Alex is from nearby Vienna, VA and started with us in 2019. He loves basketball (die-hard Lakers fan!) and spending time with wife and kids. He speaks English and conversational Spanish.
Service Advisor
Alex Manthey
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Christopher started with us in 2019 and is originally from Silver Spring, MD. In his spare time, he enjoys working on cars and building his 2014 Mustang GT. His favorite food is homemade mac and cheese, and his favorite actor is Clint Eastwood.
Service Advisor
Christopher Madrid

Contact Information


Mr. Yong Kim worked with me and helped me to buy a new car! He is very helpful and considerate person! I really don't like to spend much time dealing with money in dealership, but the process with him was so smooth and fast. He also respects his customers. Thank you.

- EvelynK, DEALERRATER

Mr.Yong Kim worked with me and it was an amazing experience! Spending time in a dealership has never been feel comfortable like this time. He respects his customers and is such a considerate person. Thank you.

- Evelyn, EDMUNDS

I purchased a car here yesterday and had a stellar service experience. Jason Smith was sensitive to my 14 day quarantine following a return from overseas and we did all negotiations and transaction paperwork via email. Delivery was smooth and quick because of Jason's preparation and he patiently...

- Lisa S., YELP

I have always had prompt dependable service for my Acura RDX at Pohanka. I am fortunate to have worked with Erkin Besorak in the service department. He is honest and professional. I always know he will tell me what service is absolutely necessary and what service can wait for another time. I trust...

- Dee Brown, GOOGLE

The service during the entire visit, from drop-in to pick-up, was totally satisfactory. I really appreciated the complimentary car wash.

- Soon Kim, GOOGLE

Second car that I bought from Pohanka Acura and the professionalism and care shown by the team will keep me coming back. Shoutout to Ray, Shabazz, Yong, for making this a seamless process purchasing my new vehicle !

- Shanae' Williams, GOOGLE

What a painless and pressure less car buying experience! Farheen, our sales lady, was extremely knowledgeable, friendly, and most of all very accommodating. She was also very impressive in her knowledge of the car while demonstrating all of the RDX’s features. Ray, our finance manager, was also...

- Eric Zedaker, GOOGLE

Don’t remember the service reps name but the guy was second to none, was very friendly, respectful,understood what l need to do the get my vehicle pass inspection after l failed, which was go get the the parts and Fix the problem so we can get it reinspected Which is what l did and my vehicle is...

- Samuel Sarpong, GOOGLE

I have been lucky to have Cedric as my service representative on most visits to Pohanka service department. He is just wonderful! The department, in general, is very easy to work with and seems committed to convenience with the hours and availability of loaner vehicles. Thank you for the great...

- Emma Phillips, GOOGLE

I'm giving five stars just because of help Yong Kim provided. My query processing was handled terribly by another person but after talking with him he made whole purchasing experience smooth. I'd definitely buy another Acura from him.

- Steve, DEALERRATER

Great Experience. Farheen was very helpful, friendly and professional.

- Al Aloosi, GOOGLE

Top quality and professionalism as expected from a dealership where the vehicle was purchased.

- Happy customer, EDMUNDS

I wouldn't have bought my Acura unless there was Yong Kim. He knows how to make a deal.

- Steve, EDMUNDS

I purchased a 2018 Toyota Tacoma. Great experience as it was simple, fast and no-hassle. Veronika was a great salesman but also very personable.

- mrbean133, DEALERRATER

Great Experience with the Team. Veronika Guerrero was very knowledgeable, yet personable. The overall experience was professional, quick, and no-hassle.

- Bernard G., YELP

Great service, great WiFi, great granola bars and even better coffee. And I forgot the coke.

- Richard T., YELP

Great car Great price Exactly what I wanted Spot delivery in 3 hours including detail Jason was the best Met with the general manager and the sales manager Talked for 20 minutes as if we were best of friends Would highly recommend pohanka Acura to anyone

- Jim W., YELP

Wow! i just realized this. For 25 yrs. Jerry Soriano was at door to help us with big and small issues to keep our Acura on the road in tip top condition. Bravo Jerry and Pohanka.

- Excellent Service, EDMUNDS

Nick was great but the car sucked

- Ominous Reign, GOOGLE

My experience here was exceptional. Shane Tabit was great he took his time to personally call about an issue I was having with my vehicle. I’ve never got such great customer service at the car dealership. They kept me informed and were always helpful and courteous. Thank you

- Nikia Taylor, GOOGLE

Great overall experience. The manager worked out a great deal for my husband and I that couldn't be beat. I live in Richmond but Yong Kim kept good communication throughout the entire process and had all paperwork ready for me when I came to pick up my MDX. I was in and out in about 1.5 hrs, less...

- Monique Kimani, GOOGLE

Thank god FINALLY for a service department that prioritizes helping their customers before all else. The weekend I was moving, my car battery died 7 times and was eventually no longer able to be resurrected. Getting my car towed took 5 hours (a story for another time), and I showed up to Acura...

- Ivy Lee, GOOGLE

Farheen was extremely patient and knowledgeable. Clarified all questions and made my purchase very smooth. Highly recommend her and the entire dealership.

- Viktor Foodie, GOOGLE

John Pokrant was awesome to deal with. He wasn't pushy and was a realistic salesman. I visited the dealership one night and we attempted to get the deal done on an 2019 VW Atlas, but we just couldn't and John tried everything, but nothing worked. A few days later, I received a call from the...

- Brandon Hawk, GOOGLE

Mr Young Kim was very helpful in completing my Purchase of RDX. He responded to my queries in a prompt manner and was always available. Thanks, Vijay!

- Vijay, DEALERRATER

The dealership was great, sales process not too pushy, and Farheen did a great job answering all our questions. Their extended service hours are also a great benefit. The usual upsell is there like any car dealer but not too aggressive. Recommed this dealer to anyone looking for an Acura.

- Arvind Tangirala, GOOGLE

I’m so glad to have come here to shop for my first car with Yong. Outstanding service and experienced staff. Highly recommended!

- Linh Tran, GOOGLE

The Pohanka Service Staff is welcoming and efficient. They take time to explain the work to be done with accurate timelines. I moved to Acura from Lexus for my current car purchase because I was so impressed when I took my wife’s car to Pohanka for its Service. Lawrence.

- Lawrence B, GOOGLE

Very efficient and friendly.

- Jerry Freeman, GOOGLE

Everyone at Pohanka is very nice from the sales rep to the mechanics everyone take customer service very important they always smiling and always happy it is nice to drive in to get your car service and everyone is on top of it thank you very much guys I appreciate your help I can actually drive my...

- tracy campbell, GOOGLE

100% positive on the buying experience with John Pokrant.

- Spencer Poon, GOOGLE

Pohanka Acura is a very professional car dealership from selling to service. Five years ago I bought my car from Pohanka Acura with all good experience and now for the last five years with the service staff. They all have common goal: customer satisfaction. I highly recommend this dealer to anyone...

- Amrut Champaneri, GOOGLE

Bought a TLX here last weekend and had a pleasant experience. Mr. Yong Kim was great and helped make the process simple and straightforward. He answered all our questions and took time to explain the options available which was appreciated. Would definitely recommend working with him.

- skim, DEALERRATER

I have been dealing with another dealership for over 20 years and 35 cars and decided to give Pohanka a try and was not disappointed. From my initial contact with my salesperson (Farheen, who was outstanding) through the negotiation, to the financing, the whole experience was an enjoyable and...

- Freddy Bada, GOOGLE

Great service. Quick and easy. Free drinks and snacks. Very very good people. I wish I owned more than one Acura. All dealerships should be like them.

- Dan A., YELP

Mr. Yong Kim was an excellent salesperson. He was extremely helpful and made the entire process a breeze. The process was quick and straightforward while Yong took his time go over all the details with me to make sure I understood everything. I am very happy with the choice I made for my very first...

- ltran81, DEALERRATER
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