Pohanka Acura
Sales: 703-592-4453 Service: 571-350-9279 Parts: 571-350-9282
Pohanka Acura
Pohanka Acura

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

B-1 MAINTENANCE SERVICE : $20 OFF
B-1 MAINTENANCE SERVICE

$20 OFF

B-1 maintenance service includes oil and filter change, tire rotation, check and correct tire pressure, top off fluids, multi-point safety inspection, clean & adjust brakes, exterior car wash & vac.

Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only.Expires 11/30/19.

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A-1 MAINTENANCE SERVICE : $10 OFF
A-1 MAINTENANCE SERVICE

$10 OFF

A-1 maintenance service includes oil and filter change, tire rotation, check and correct tire pressure, top off fluids, multi-point safety inspection, exterior car wash & vac.

Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 11/30/19.

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BRAKE PAD SPECIAL  : $159.95 Installed - Parts & Labor
BRAKE PAD SPECIAL

$159.95 Installed - Parts & Labor

Additional $120 for rotor resurfacing if necessary. Excludes NSX model vehicles, vehicles with electronic parking brakes, & Brembo brake pads. Plus tax, shop supplies & waste disposal fee.

Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 11/30/19.

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BATTERY SPECIAL : $149.95 Installed - Includes 100 Month Warranty
BATTERY SPECIAL

$149.95 Installed - Includes 100 Month Warranty

Our batteries come with a 100 month warranty. Parts and labor included.

Some models may vary. Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 11/30/19.

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TIMING BELT SPECIAL : $499.95 Timing Belt Replacement
TIMING BELT SPECIAL

$499.95 Timing Belt Replacement

$250 off timing belt replacement only, water pump, drive belts, & tensioner additional.

Excludes NSX model vehicles. Acura vehicles only. Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 11/30/19.

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EARLY BIRD/NIGHT OWL SERVICE SPECIALS : 10% Off Early Bird/Night Owl Special!
EARLY BIRD/NIGHT OWL SERVICE SPECIALS

10% Off Early Bird/Night Owl Special!

Receive 10% off any single item. Max discount $100 for vehicles brought in from 6:00AM - 9:00AM or 9:00PM - Midnight Monday-Friday.

Cannot be used on oil changes or tires. Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 11/30/19.

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MILITARY SERVICE SPECIAL : Receive a 10% Discount
MILITARY SERVICE SPECIAL

Receive a 10% Discount

Receive a 10% discount off for all our active duty and retired military personnel.

Excludes tires and oil changes. Max discount $100. Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 11/30/19.

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BUY 3 TIRES, GET THE 4TH TIRE FREE : Buy 3 Tires Get The 4th Tire FREE
BUY 3 TIRES, GET THE 4TH TIRE FREE

Buy 3 Tires Get The 4th Tire FREE

Purchase 4 tires & receive free lifetime tire rotations! Free 2-years of road hazard warranty and tire repairs on all tire purchases!

Plus tax, shop supplies & waste disposal fee. Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 11/30/19.

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FREE VIRGINIA STATE SAFETY INSPECTION : Is there a 10/19 sticker on your windshield? Save $20!
FREE VIRGINIA STATE SAFETY INSPECTION

Is there a 10/19 sticker on your windshield? Save $20!

Coupon must be presented at time of write-up. Not valid with other coupons, offers, or advertised specials. Valid at Pohanka Acura only. Expires 11/30/19.

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Meet Our Service Staff

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Hello my name is Kyle Caudle. I am the Assistant Service manager here at Pohanka Acura in Chantilly, VA. I am from Bristow, VA and have been working for Pohanka for 7 years. I love sports and the outdoors and I look forward to making sure you have the best experience possible when you come to Pohanka Acura.
Assistant Service Manager
Kyle Caudle
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Jerry is one of the pillars within our Service Department. Often referred to as the “Golden Child”. His commitment to our clients and company has spanned over the last 16 years. Jerry enjoys an active lifestyle including mountain biking, snowboarding, and off-road 4 wheeling. when asked what he would like to say to all of our loyal clients, he responded without hesitation; ‘We are here for you!"
Service Advisor
Jerry Soriano
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Scott is the guy who ensures we do what we say we are going to do. With over 30 years of experience on the most advanced automobiles in the world. Scott will make sure our technicians don't miss anything when it comes to caring for your prize in the driveway!
Shop Foreman
Scott Howerton
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An avid baseball fan and community organizer. Steve helps keep things together and on pace. He has been with Pohanka a long time and will ensure your service experience is “above and beyond”!
Service Advisor
Steve Phillips
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Service Advisor
Cedric Singleton
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Service Advisor
Erkin Besorak
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Service Consultant
Kyle Schmidt
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Service Advisor
Leslie West
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Service Advisor
Richard Mao
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Service Advisor
Samuel Lartey-Mingle
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Service Advisor
Michael Darlin
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Alex is from nearby Vienna, VA and started with us in 2019. He loves basketball (die-hard Lakers fan!) and spending time with wife and kids. He speaks English and conversational Spanish.
Service Advisor
Alex Manthey
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Christopher started with us in 2019 and is originally from Silver Spring, MD. In his spare time, he enjoys working on cars and building his 2014 Mustang GT. His favorite food is homemade mac and cheese, and his favorite actor is Clint Eastwood.
Service Advisor
Christopher Madrid

Contact Information


I just purchased my 5th Acura... and this is my second purchase at Pohanka. The experience doesn't compare to other Acura dealers in the area. There's a reason why they are the #1 Acura dealer. And the service department is the best.

- DP, DEALERRATER

The sales consultant was knowledgeable and efficient during the purchase of our new RDX.

- Gail Palmer, GOOGLE

Ms. Farheen Chaudhry was awesome. She was very professional, and knew thorough details about the vehicles. I would highly recommend her services here at Pohanka Acura.

- Sejuan Richardson, GOOGLE

Joseph (Sales Consultant)and everyone else I dealt with at Pohanka Acura are honest stand-up people! One of the best dealership experiences I've ever had from start to finish. I was impressed with the fact their first offer was strong which made me have a realistic idea of what it could take to...

- Langdon King, GOOGLE

Leandro was extremely patient and helpful with all the details about our 2020 full loaded Acura RDX purchase.

- Carlos Martinez, GOOGLE

Jason & the team did a great job walking us through the process. Great experience. They took care of every detail from start to finish. Never felt I was been sold to or pushed into a sale. Explained the whole process multiple times without hesitation

- Lucky S., YELP

Joseph (Sales Consultant)and everyone else I dealt with at Pohanka Acura are honest stand-up people! One of the best dealership experiences I've ever had from start to finish. I was impressed with the fact their first offer was strong which made me have a realistic idea of what it could take to...

- Langdon K., YELP

Best car buying experience. Awesome staff, Yong was extremely knowledgeable on the features of the our new car.

- Gary Fishel, GOOGLE

Yong was great and very knowledgeable. He made the car buying experience as pleasant as can be. He was easy to work with. Highly recommend him.

- fishel.gary, DEALERRATER

Daniel and Shahbaz were very helpful in getting the car I needed. They went out of their way to bring the payments to my budget without compromising on any features of the car. They understood my concerns related to trade in value and addressed those appropriately. Great job guys.

- Alaina S., YELP

Farheen was wonderful to work with! She was proactive and made sure the process moved as efficiently as possible.

- Carrie Dalton, GOOGLE

Leased a new 2020 RDX ASpec and Calvin Strahin was wonderful. Very informative and value my business. It was a great experience at Pohanka Acura.

- Tung, EDMUNDS

I just bought a used car here. Outstanding experience overall! Good fair price, excellent service and extremely helpful staff. I was assisted by Joseph and Al. Both really great. Joseph was so super nice. My phone's battery died and I was heading home with my new car and no charging cable. He gave...

- Veronica A., YELP

I just bought a used car here. Outstanding experience overall! Good fair price, excellent service and extremely helpful staff. I was assisted by Joseph and Al. Both really great. Joseph was so super nice. My phone's battery died and I was heading home with my new car and no charging cable. He gave...

- Veronica Alvarez, GOOGLE

Thanks for the VERY professional and caring experience with Nick Shirley and Joseph. You 2 were AMAZING and didn't make me feel pushed or pressured into anything. I started out with Joseph and Nick was my final point of contact. Nick answered all of my MANY questions and Joseph provided great...

- Lady Kaye, GOOGLE

Pros: Clean and attractive showroom, wide selection of vehicles, employees who know what they're doing. The financial processor I worked with was particularly efficient. Cons: Purchasing process takes too long, if buying a used car, staff may not know the car's features if it isn't an Acura....

- Diana W., YELP

I was warmly welcomed by Sam who quickly processed me for the A1 service and explained what it would cover and approximate wait time. Within the approximate wait time the car was ready washed and clean. Great service!

- Kwaku, DEALERRATER

Hello I usually buy all my cars from Toyota but this was the first time I bought it from Acura. I cannot describe in words how great the representative Hammad was when providing me with great service. I have never received better service any where else. Car shopping is not fun but Hammad made it...

- Sumaiya Hassan, GOOGLE

Worked with Aiden and Nick to purchase a great used car. They didnt treat us like we were less important than the new car purchases and were very patient about our questions and test driving. We got a good value for trade in and financing. Very smooth car buying experience and we got a car that we...

- Jeff Hill, GOOGLE

Nicholas Shirley was extremely helpful and knowledgeable in assisting me in obtaining pertinent information about the MDX and RDX models via telephone. It was a pleasure working with Nicholas. Thank you for your friendly and professional courtesy.

- Richard Slarb, GOOGLE

We recently leased our third Acura RDX from Pohanka. Yong Kim was our salesman who assisted us throughout the entire process from turning in our 2016 RDX to selecting our new 2020 model. Yong was very helpful and friendly and helped us make some key decisions relative to options. He is very...

- Bill A., GOOGLE

Went in to lease a RDX and in less than an hour with miss Farheen Chaudhry , got exactly the SUV we wanted, no tricks or games here, just straightforward numbers and availability.i also thanks to mr Tony Ramazani .

- Sev Oz, GOOGLE

Purchased a 2020 Acura RDX from these guys and I will say my experience was AMAZING! Miss Farheen did an awesome job as my sales and I highly recommend sitting down with her for business. Super friendly environment, I also special thanks to mr. tony ramazani .

- L Dgn, GOOGLE

I have had sevaral Acura's all purchased from this dealership. I love Acura and the service it comes with. No one has a service department open at eleven pm at night. You can't ask for better than that.

- Lisa Fairfax, CARS

Farheen was great. She made the car buying experience as pleasant as can be. she is easy to work with. Highly recommend her. Beth H.

- bethie, DEALERRATER

Nicholas Shirley was very nice, responsive, forthcoming, and professional while assisting me in my quest for an Acura MDX! His customer service as excellent, and he was not pushy or overly aggressive like I've experienced other places. I recommend pohanka acura for the great selection of...

- brj2e, GOOGLE

Just purchased a new vehicle on 10/26/2019 at Pohanka acura , all the folks were great, I worked with Jason Smith he was patience, listened, explained and answered my questions honestly. He has gone above and beyond. He was wonderful to work with.

- Valentine K., YELP

I truly appreciate the service of the Acura sales team I dealt with this past weekend. I purchased my mom a brand new RDX (as a surprise) and she absolutely loves it. I can honestly say Mr. Hammad looked out for my family and I and it meant a great deal. He earned a customer for life.

- manraj gill, GOOGLE

Great buying experience. John Pokrant is one of the best people I have ever worked with on any purchase. John Pokrant was proactive, and pressure free. He listened to what we wanted, and found the perfect vehicle at a great value.

- Prakash Joseph, GOOGLE

We have purchased cars at Pohanka Acura for more than 30 years. It is an outstanding business, extremely well managed and its staff is terrific. Yong Kim is a wonderful salesman who listens to his customers, answers questions honestly and promptly, and stays with you until you are satisfied. We...

- Nicholas B., YELP

Just bought a 2013 Acura RDX! All the folks at Pohanka were wonderful to work with - Jason Smith especially. I truly felt like he had my best interests at heart and listened to my needs and wishes. Searching for a car can be a daunting task and he made it very easy and painless. He was prepared...

- Caitlin S., YELP

We have bought and leased cars from Pohanka Acura for more than 30 years and greatly value our relationship with this dealership. For the last decade we have bought 3 RDXs from Pohanka despite having moved three hours from their location. This week we had the pleasure of meeting and working with...

- IntheBurg, DEALERRATER

Shopping with my daughter for a car. Fred is very helpful. Choices, choices She actually purchased an Acura ILX!

- Ramona French, GOOGLE

Took my car for work to be done at pohanka Acura and met Kyle Schmidt our service advisor. He was extremely professional and made our visit there a very pleasant one, gave us updates and made us feel our car was in good hands. I have around a couple of service station and this experience is by far...

- Obinna C., YELP

Farheen was wonderful with us. Very patient and appreciative. Would definitely work with her again!

- Beth Harllee, GOOGLE

I had a great buying experience from Pohanka Acura, and especially the sales person Asad Ali. Ali's professionalism, knowledge of Acura Vehicles and communication was top notch. I was out the door in my new vehicle in an hour and a half, including the test drive. I will recommend Pohanka Acura, and...

- Venkat Mogili, GOOGLE

When shopping for a car having the exact make, model, features, comfort, appeal ability and pricing is utopia! Having a knowledgeable, approachable, even tempered, presentable and a gentleman to work with ....well that is simply "Priceless".... I had the pleasure of working with Mr. Jason Smith and...

- Ronald F., YELP

At the beginning of this week, we got to purchase a beautiful Acura ILX 2017 from Ricky Kakkar. He made us feel comfortable and guided us through the process of buying our first Acura. Everything went great and we are excited about having this sleek new car for our family.

- Luxe Kapoor, GOOGLE

I recently leased a 2020 Acura RDX from Pohanka. Nick Shirley, a salesman at Pohanka, provided excellent help to me from the beginning to the end of the transaction. Nick is friendly and easy to converse with. He also knows the products at Pohanka well. He knew the answers to all of my questions,...

- James Kennedy, GOOGLE

Two thumbs up for Nicholas Shirley. Very knowledgeable about the vehicle and very warm-hearted, got the best the service. Definitely highly recommend.

- Ting Zeng, GOOGLE
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