How to Jump Start Your Car in Chantilly, VA


If you’ve been driving long enough, then there’s a good chance that you’ve had to deal with a dead battery at one point or another. When this happens, it’s crucial to know what to do, since trying to jump start your car without understanding the steps could cause serious injury to both your vehicle and you. For this reason, the Service Department at Pohanka Acura is here to explain what to do!
Reasons for a Dead Battery
To start, let’s review some of the reasons why your battery might have lost its change in the first place. If you can’t remember when it was last replaced, then it might simply be past its prime and need to be swapped out. However, it’s also possible that an otherwise healthy component was subjected to extremely hot or cold temperatures, as both can impact its chemistry and prevent it from producing a spark. Other common causes for a drained battery include leaving your headlights on overnight and not driving for an extended period of time. No matter the reason, we highly recommend coming to see us after you’ve jump-started your ride, so we can look into things.
Preparation
Before you get started, take a moment to make sure you’re ready. To begin, you’ll need a donor car that’s similar in size to your vehicle to ensure that the voltage transfer goes smoothly. Next, maneuver the donating model into position so that the two are either nose to nose or side by side, as this makes it easier to safely attach the cables. Speaking of which, make sure these are in good condition with no visible signs of frayed or exposed wires. If you’re instead using a portable jump-starter device, be sure to carefully read the instructions to ensure that you understand what to do.
Jump Starting Steps
Finally, you’re ready to jump start your vehicle. To begin, attach the red clip to the positive terminal of your car’s battery. Then, take the same colored clip on the other end and hook it up to the same terminal of the donor vehicle. Next, you’ll attach the black end to the donor’s negative terminal before finally clipping the other black clip to a piece of non-painted metal on your model. Generally, the struts that hold up your hood will work, as will any other part that’s not in direct contact with the battery itself. At this point, the donor vehicle can start their engine. After a few minutes, try turning on your car to see if the engine starts up. If so, you can continue the transfer for another 10 to 20 minutes. If nothing happens, then you may need to repeat steps above. Just be certain to remove the clips in the reverse order that you attached them.
Are you still unsure of how to jump start your car in Chantilly, VA? If so, don’t hesitate to contact Pohanka Acura for assistance! We can also set you up with a new battery if you end up needing a replacement.
What Causes a Car Battery to Die?
- Leaving the headlights on
- Issue with the alternator
- Not driving for an extended period
- Battery is too old
Service Hours
571-350-9279
| Monday | 6:00 am - 10:00 pm |
| Tuesday | 6:00 am - 10:00 pm |
| Wednesday | 6:00 am - 10:00 pm |
| Thursday | 6:00 am - 10:00 pm |
| Friday | 6:00 am - 10:00 pm |
| Saturday | 7:00 am - 7:00 pm |
| Sunday | 7:00 am - 7:00 pm |
Dealership Information
Testimonials
“ Let me start by saying, I am a very anxious car buyer. I had the best experience with buying and financing my car. Bill Kemavor was my salesman and he was a great help! He is very personable and made the experience less anxious for me. I will definitely use Bill again for another car sale if any of my family needs one! Walid Saleh in finance worked hard to find me the right deal and was honest and very thorough in explaining everything to me. I had a great experience and appreciate all the hard work to get me a reliable car. ”
“ Loved this dealership, the employees and the entire experience! Will buy my next new car at Pohanka as well. ”
“ Came in for an oil change. No appointment. Dropped off my car, explained what I needed, and Nick helped with everything. It took about 15–20 minutes, and I got my car back quickly. ”
“ I had a great experience with Bill. He made the process of purchasing a car so easy for me beginning to end. A great salesman! Also make sure to have a chat with Flip and EJ, great services from the both of them. ”
“ Armani is a nice sales very professional ”
“ Excellent work, Messi Hamrah. Your professionalism secured us an excellent deal. You demonstrated politeness and preparedness in answering all questions. ”
“ I regret not buying from this Acura dealership because their service department is Top notch. I cannot remember the gentleman who took care of me, but he was very professional and accommodating. ”
“ I recently purchased my 2026 Lexus TX from Pohanka Lexus, and I had an excellent experience from start to finish. Dominique and Asad were amazing to work with! Asad, the finance manager, was extremely knowledgeable and explained everything clearly, making the process smooth and stress-free. Dominique truly went above and beyond to help me close the deal and made sure I felt comfortable every step of the way. Thank you both, especially DOMINIQUE for your professionalism and outstanding customer service. You are the true star of this establishment, and the dealership is lucky to have you! ”
“ Yong Kim was very nice, knowledgeable and friendly. ”
“ We recieved excellent service from AL and Shahbaz. ”
“ Armani Nasir is an exceptional auto dealer who truly goes above and beyond for his customers. He helped me choose the right car at a great price and made the entire process smooth and stress-free. His patience, professionalism, and genuine hospitality made the experience enjoyable from start to finish. He worked hard to meet our expectations and needs, ensuring we were completely satisfied with our decision. I highly recommend Armani to anyone looking for a reliable and dedicated professional to assist with their car search. ”
“ Excellent customer service and will always recommend Pohanka Acura.. ”
“ Nice and helpful, great hospitality..welcoming overal good experience ”
“ Every visit to Pohanka Acura is an absolute pleasure. The advisors are as phenomenal as the vehicles that Acura makes! ”
“ 10/10 would recommend! I went into Pohanka Acura to trade in my vehicle, and had the best experience working with Armani. He was very professional, easy to talk to, and really helpful throughout the whole process. He answered all my questions, explained everything clearly, and never made me feel pressured. He even got me in the vehicle I wanted down to the trim and color combination. Everything went smoothly, and I felt comfortable the entire time. Walked out with a brand new 2026 Integra. Definitely recommend asking for Armani if you’re visiting Pohanka Acura! ”
“ Steve Kurlton did a thorough job inspecting my Acura TL. I like the video he sent me which documented the inspection with commentary on what the condition of the vehicle was. Great job Steve! ”
“ The service manager was knowledgeable and did answered all my questions regarding my vehicle ”
“ I absolutely adore Pohanka Acura. I drove for them for an hour and forty-five minutes, and I’ll definitely be going back every time. The entire team, including Ms. Linda and Ms. Samantha, went above and beyond to make it happen. Thank you all so much! 💞 Oh btw I got the 2025 ADX truck‼️ ”
“ I’ve had challenges with a different Pohanka dealership in the past, but John P at the Pohanka Acura shows that not all dealerships are the same and it’s because he was absolutely accommodating to the buying process I wanted to follow! ”
“ Leo Mejia at Pohanka Chantilly took great care of us and our car! He was professional and clearly walked us through the recommended services and answered our questions thoroughly. Thanks, Leo! ”
“ (Translated by Google) ⭐⭐⭐⭐⭐ Excellent experience from start to finish. I want to especially thank Richard and Jose, without a doubt the best sales agents. They were attentive, professional, and very patient throughout the entire process of getting my dream car, an Acura MDX. They made me feel supported and confident every step of the way. I highly recommend them; they are the best! ⭐⭐⭐⭐⭐ Amazing experience from start to finish. I want to especially thank Richard and Jose—they are truly the best sales agents. They were attentive, professional, and supportive throughout the entire process of getting my dream car, an Acura MDX. They made everything smooth and stress-free. I highly recommend them—they are the best! (Original) ⭐⭐⭐⭐⭐ Excelente experiencia de principio a fin. Quiero agradecer especialmente a Richard y Jose, sin duda los mejores agentes de ventas. En todo momento se mostraron atentos, profesionales y muy pacientes durante todo el proceso para obtener el auto de mis sueños, un Acura MDX. Me hicieron sentir acompañada y segura en cada paso. ¡Los recomiendo totalmente, son los mejores! ⭐⭐⭐⭐⭐ Amazing experience from start to finish. I want to especially thank Richard and Jose—they are truly the best sales agents. They were attentive, professional, and supportive throughout the entire process of getting my dream car, an Acura MDX. They made everything smooth and stress-free. I highly recommend them—they are the best! ”
“ This Acura dealer is above all in Northern Virginia and in the east coast!. From the very start to the very end. Thanks to my sales person John Pokrant for his patience, communication, professionalism, friendliness, and dedication. Also making the process very smooth. To my finance manager Tamim Akbari he is the top-tier in the business!. Thanks for your dedication, attentiveness, determination, friendliness, and professionalism. Thanks for going the xtra mile on explaining and answering all my questions honestly. Don’t hesitate to come buy your new vehicle here. In addition, their follow up with you after purchasing the vehicle and making sure you are satisfied is Superb. Their commitment, communication, and consistency is top-notch. With this kind of excellence of customer service you won’t regret it. I appreciate all my new Pohanka Acura family members. Most importantly, I love my new MDX. ”
“ Acura delivers excellence. ”
“ Fast and efficient tech teams. Great customer services. Loved their video assessing the work to be done. ”
“ Mehdi went above and beyond to provide a wonderful experience in helping with our new car purchase. Highly recommended! ”
“ CJ and Mike are amazing! They listen and actually care and do their due diligence on making sure car is good to go. Thanks so much to you both for making me feel welcome and taken care of. ”
“ Pohanka service dept is one of the best. Duke, who was helping me get my car serviced. Duke is very polite and very knowledgeable about auto services. Two thumbs up. Will definitely return for my next service ”
“ Leo was great to work with. Thank you! ”
“ The work needed and done was explained well. Work was completed efficiently. ”
“ Wanted to give a shout out to Noah for being an incredibly pleasant salesman! He had a great demeanor and cared about me as a customer. Though the day was long at the dealer due to other factors there, Noah was great to deal with and was genuinely a stand up guy. Would recommend him if you need to buy a vehicle from here. ”
“ Recognizing a great place to buy a car and receive quality car repairs. ”
“ Salesman Al made this purchase wonderfully easy. ”
“ Great people excellent service:always professional and personal understanding customer first builds loyalty on my 3rd vehicle from Pohanka highly recommend! ”
“ Service Staff, he is very kind. I appreciate him. ”
“ Great Service, Quick and Easy! ”
“ Good service and I recommend ”
“ Clean environment. Not willing to move much on price but overall good experience. ”



“ I had an unparalleled experience at Pohanka Acura! I brought my vehicle in without an appointment because of a concerning noise from my wheels, and they took me in immediately. It turns out my tires had no tread left and needed urgent replacement. What is most shocking is that I had service done at a different Acura dealership only two months (and less than 100 miles) ago, and they never informed me I needed tires, putting my safety at risk. At Pohanka, the process of choosing the right tires was smooth, and they provided a loaner vehicle which made the whole situation stress-free. A special thanks to Nick Ferrari and Soo Ah Son for their incredible professionalism and helpfulness. Even though I live over an hour away, I am more than happy to make the drive for service I can actually trust. I would definitely recommend this team! ”