How to Get Your Car Serviced at Pohanka Acura in Chantilly, VA

If you’re looking for a reliable place to have your car serviced, Pohanka Acura is the answer you’ve been searching for. Whether you need an oil change, tire rotation, or something more serious, you can depend on us. To make your life a little easier, we’ve compiled a few details about what you can expect when you arrive.
Making an Appointment
For your convenience, we try to keep our doors open as long as possible, which is why we offer extended hours. If you’re thinking of stopping by during the week, you can count on us from 6:00 am until midnight. Those who would rather get things done on the weekend will be able to access our services from 7:00 am to 7:00 pm. If you want to schedule an appointment ahead of time, you can do so by calling us at 703-260-6192 or filling out the corresponding form under the Service tab above. That being said, no appointment is necessary, so you’re free to stop by whenever it suits you.
Once You’re Here
Before you make the trip over to our experts, we always suggest taking a look at our current incentives on our website. You might just find a coupon or two you can take advantage of and save yourself some money with. When you finally do arrive at our Service Department, you can expect to be greeted by one of our friendly advisors. They’re there to answer any questions you might have and listen to your current vehicle concerns. Together, you will do an exterior walk-around and document any further issues. From there, we’ll take a look at the factory-recommended maintenance before finally getting to work. It’s that easy!
While You Wait
While most customers choose to kick back and relax in our accommodating lounge while we are tending to their ride, you’re free to make use of our free shuttle. We can transport you to any location within five miles, so be sure to let us know if this is something you think you might like to do. However, if you decide to stay, you can keep yourself entertained by connecting to our Wi-Fi or watching a show on one of our flat screen TVs. And if you get hungry or parched, we also provide snacks and beverages, including coffee!
Now that you know how to get your car serviced at Pohanka Acura in Chantilly, VA, we hope you consider visiting our knowledgeable team the next time you need to take your vehicle into the shop. We can’t wait to get to work on your behalf!

Service Hours
571-350-9279
| Monday | 6:00 am - 10:00 pm |
| Tuesday | 6:00 am - 10:00 pm |
| Wednesday | 6:00 am - 10:00 pm |
| Thursday | 6:00 am - 10:00 pm |
| Friday | 6:00 am - 10:00 pm |
| Saturday | 7:00 am - 7:00 pm |
| Sunday | 7:00 am - 7:00 pm |
Dealership Information
Testimonials
“ Let me start by saying, I am a very anxious car buyer. I had the best experience with buying and financing my car. Bill Kemavor was my salesman and he was a great help! He is very personable and made the experience less anxious for me. I will definitely use Bill again for another car sale if any of my family needs one! Walid Saleh in finance worked hard to find me the right deal and was honest and very thorough in explaining everything to me. I had a great experience and appreciate all the hard work to get me a reliable car. ”
“ Loved this dealership, the employees and the entire experience! Will buy my next new car at Pohanka as well. ”
“ Came in for an oil change. No appointment. Dropped off my car, explained what I needed, and Nick helped with everything. It took about 15–20 minutes, and I got my car back quickly. ”
“ I had a great experience with Bill. He made the process of purchasing a car so easy for me beginning to end. A great salesman! Also make sure to have a chat with Flip and EJ, great services from the both of them. ”
“ Armani is a nice sales very professional ”
“ Excellent work, Messi Hamrah. Your professionalism secured us an excellent deal. You demonstrated politeness and preparedness in answering all questions. ”
“ I regret not buying from this Acura dealership because their service department is Top notch. I cannot remember the gentleman who took care of me, but he was very professional and accommodating. ”
“ I recently purchased my 2026 Lexus TX from Pohanka Lexus, and I had an excellent experience from start to finish. Dominique and Asad were amazing to work with! Asad, the finance manager, was extremely knowledgeable and explained everything clearly, making the process smooth and stress-free. Dominique truly went above and beyond to help me close the deal and made sure I felt comfortable every step of the way. Thank you both, especially DOMINIQUE for your professionalism and outstanding customer service. You are the true star of this establishment, and the dealership is lucky to have you! ”
“ Yong Kim was very nice, knowledgeable and friendly. ”
“ We recieved excellent service from AL and Shahbaz. ”
“ Armani Nasir is an exceptional auto dealer who truly goes above and beyond for his customers. He helped me choose the right car at a great price and made the entire process smooth and stress-free. His patience, professionalism, and genuine hospitality made the experience enjoyable from start to finish. He worked hard to meet our expectations and needs, ensuring we were completely satisfied with our decision. I highly recommend Armani to anyone looking for a reliable and dedicated professional to assist with their car search. ”
“ Excellent customer service and will always recommend Pohanka Acura.. ”
“ Nice and helpful, great hospitality..welcoming overal good experience ”
“ Every visit to Pohanka Acura is an absolute pleasure. The advisors are as phenomenal as the vehicles that Acura makes! ”
“ 10/10 would recommend! I went into Pohanka Acura to trade in my vehicle, and had the best experience working with Armani. He was very professional, easy to talk to, and really helpful throughout the whole process. He answered all my questions, explained everything clearly, and never made me feel pressured. He even got me in the vehicle I wanted down to the trim and color combination. Everything went smoothly, and I felt comfortable the entire time. Walked out with a brand new 2026 Integra. Definitely recommend asking for Armani if you’re visiting Pohanka Acura! ”
“ Steve Kurlton did a thorough job inspecting my Acura TL. I like the video he sent me which documented the inspection with commentary on what the condition of the vehicle was. Great job Steve! ”
“ The service manager was knowledgeable and did answered all my questions regarding my vehicle ”
“ I absolutely adore Pohanka Acura. I drove for them for an hour and forty-five minutes, and I’ll definitely be going back every time. The entire team, including Ms. Linda and Ms. Samantha, went above and beyond to make it happen. Thank you all so much! 💞 Oh btw I got the 2025 ADX truck‼️ ”
“ I’ve had challenges with a different Pohanka dealership in the past, but John P at the Pohanka Acura shows that not all dealerships are the same and it’s because he was absolutely accommodating to the buying process I wanted to follow! ”
“ Leo Mejia at Pohanka Chantilly took great care of us and our car! He was professional and clearly walked us through the recommended services and answered our questions thoroughly. Thanks, Leo! ”
“ (Translated by Google) ⭐⭐⭐⭐⭐ Excellent experience from start to finish. I want to especially thank Richard and Jose, without a doubt the best sales agents. They were attentive, professional, and very patient throughout the entire process of getting my dream car, an Acura MDX. They made me feel supported and confident every step of the way. I highly recommend them; they are the best! ⭐⭐⭐⭐⭐ Amazing experience from start to finish. I want to especially thank Richard and Jose—they are truly the best sales agents. They were attentive, professional, and supportive throughout the entire process of getting my dream car, an Acura MDX. They made everything smooth and stress-free. I highly recommend them—they are the best! (Original) ⭐⭐⭐⭐⭐ Excelente experiencia de principio a fin. Quiero agradecer especialmente a Richard y Jose, sin duda los mejores agentes de ventas. En todo momento se mostraron atentos, profesionales y muy pacientes durante todo el proceso para obtener el auto de mis sueños, un Acura MDX. Me hicieron sentir acompañada y segura en cada paso. ¡Los recomiendo totalmente, son los mejores! ⭐⭐⭐⭐⭐ Amazing experience from start to finish. I want to especially thank Richard and Jose—they are truly the best sales agents. They were attentive, professional, and supportive throughout the entire process of getting my dream car, an Acura MDX. They made everything smooth and stress-free. I highly recommend them—they are the best! ”
“ This Acura dealer is above all in Northern Virginia and in the east coast!. From the very start to the very end. Thanks to my sales person John Pokrant for his patience, communication, professionalism, friendliness, and dedication. Also making the process very smooth. To my finance manager Tamim Akbari he is the top-tier in the business!. Thanks for your dedication, attentiveness, determination, friendliness, and professionalism. Thanks for going the xtra mile on explaining and answering all my questions honestly. Don’t hesitate to come buy your new vehicle here. In addition, their follow up with you after purchasing the vehicle and making sure you are satisfied is Superb. Their commitment, communication, and consistency is top-notch. With this kind of excellence of customer service you won’t regret it. I appreciate all my new Pohanka Acura family members. Most importantly, I love my new MDX. ”
“ Acura delivers excellence. ”
“ Fast and efficient tech teams. Great customer services. Loved their video assessing the work to be done. ”
“ Mehdi went above and beyond to provide a wonderful experience in helping with our new car purchase. Highly recommended! ”
“ CJ and Mike are amazing! They listen and actually care and do their due diligence on making sure car is good to go. Thanks so much to you both for making me feel welcome and taken care of. ”
“ Pohanka service dept is one of the best. Duke, who was helping me get my car serviced. Duke is very polite and very knowledgeable about auto services. Two thumbs up. Will definitely return for my next service ”
“ Leo was great to work with. Thank you! ”
“ The work needed and done was explained well. Work was completed efficiently. ”
“ Wanted to give a shout out to Noah for being an incredibly pleasant salesman! He had a great demeanor and cared about me as a customer. Though the day was long at the dealer due to other factors there, Noah was great to deal with and was genuinely a stand up guy. Would recommend him if you need to buy a vehicle from here. ”
“ Recognizing a great place to buy a car and receive quality car repairs. ”
“ Salesman Al made this purchase wonderfully easy. ”
“ Great people excellent service:always professional and personal understanding customer first builds loyalty on my 3rd vehicle from Pohanka highly recommend! ”
“ Service Staff, he is very kind. I appreciate him. ”
“ Great Service, Quick and Easy! ”
“ Good service and I recommend ”
“ Clean environment. Not willing to move much on price but overall good experience. ”



“ I had an unparalleled experience at Pohanka Acura! I brought my vehicle in without an appointment because of a concerning noise from my wheels, and they took me in immediately. It turns out my tires had no tread left and needed urgent replacement. What is most shocking is that I had service done at a different Acura dealership only two months (and less than 100 miles) ago, and they never informed me I needed tires, putting my safety at risk. At Pohanka, the process of choosing the right tires was smooth, and they provided a loaner vehicle which made the whole situation stress-free. A special thanks to Nick Ferrari and Soo Ah Son for their incredible professionalism and helpfulness. Even though I live over an hour away, I am more than happy to make the drive for service I can actually trust. I would definitely recommend this team! ”