Acura Service Center near Bethesda, MD

“ Leo Mejia at Pohanka Chantilly took great care of us and our car! He was professional and clearly walked us through the recommended services and answered our questions thoroughly. Thanks, Leo! ”

“ (Translated by Google) ⭐⭐⭐⭐⭐ Excellent experience from start to finish. I want to especially thank Richard and Jose, without a doubt the best sales agents. They were attentive, professional, and very patient throughout the entire process of getting my dream car, an Acura MDX. They made me feel supported and confident every step of the way. I highly recommend them; they are the best! ⭐⭐⭐⭐⭐ Amazing experience from start to finish. I want to especially thank Richard and Jose—they are truly the best sales agents. They were attentive, professional, and supportive throughout the entire process of getting my dream car, an Acura MDX. They made everything smooth and stress-free. I highly recommend them—they are the best! (Original) ⭐⭐⭐⭐⭐ Excelente experiencia de principio a fin. Quiero agradecer especialmente a Richard y Jose, sin duda los mejores agentes de ventas. En todo momento se mostraron atentos, profesionales y muy pacientes durante todo el proceso para obtener el auto de mis sueños, un Acura MDX. Me hicieron sentir acompañada y segura en cada paso. ¡Los recomiendo totalmente, son los mejores! ⭐⭐⭐⭐⭐ Amazing experience from start to finish. I want to especially thank Richard and Jose—they are truly the best sales agents. They were attentive, professional, and supportive throughout the entire process of getting my dream car, an Acura MDX. They made everything smooth and stress-free. I highly recommend them—they are the best! ”

“ This Acura dealer is above all in Northern Virginia and in the east coast!. From the very start to the very end. Thanks to my sales person John Pokrant for his patience, communication, professionalism, friendliness, and dedication. Also making the process very smooth. To my finance manager Tamim Akbari he is the top-tier in the business!. Thanks for your dedication, attentiveness, determination, friendliness, and professionalism. Thanks for going the xtra mile on explaining and answering all my questions honestly. Don’t hesitate to come buy your new vehicle here. In addition, their follow up with you after purchasing the vehicle and making sure you are satisfied is Superb. Their commitment, communication, and consistency is top-notch. With this kind of excellence of customer service you won’t regret it. I appreciate all my new Pohanka Acura family members. Most importantly, I love my new MDX. ”

“ Acura delivers excellence. ”

“ Fast and efficient tech teams. Great customer services. Loved their video assessing the work to be done. ”

“ Mehdi went above and beyond to provide a wonderful experience in helping with our new car purchase. Highly recommended! ”

“ CJ and Mike are amazing! They listen and actually care and do their due diligence on making sure car is good to go. Thanks so much to you both for making me feel welcome and taken care of. ”

“ Pohanka service dept is one of the best. Duke, who was helping me get my car serviced. Duke is very polite and very knowledgeable about auto services. Two thumbs up. Will definitely return for my next service ”

“ Leo was great to work with. Thank you! ”

“ The work needed and done was explained well. Work was completed efficiently. ”

“ Wanted to give a shout out to Noah for being an incredibly pleasant salesman! He had a great demeanor and cared about me as a customer. Though the day was long at the dealer due to other factors there, Noah was great to deal with and was genuinely a stand up guy. Would recommend him if you need to buy a vehicle from here. ”

“ Recognizing a great place to buy a car and receive quality car repairs. ”

“ Salesman Al made this purchase wonderfully easy. ”

“ Great people excellent service:always professional and personal understanding customer first builds loyalty on my 3rd vehicle from Pohanka highly recommend! ”

“ Had a smooth, straightforward experience at Pohanka Acura. Mehdi Hamrah was professional, patient, and transparent throughout the process. He answered my questions honestly, gave me space to inspect the vehicle, and worked with me to arrive at a fair out-the-door price without pressure. Overall, a solid and respectful buying experience. ”

“ Great and fast service! ”

“ Nick from the service department was amazing. Communicative, helpful, knowledgeable and kind. Can’t say enough. ”

“ Great experience Mehdi and Khalil were very very professional 👍 ”

“ A wonderful buying experience! Specific kudos to Mehdi Hamrah for his patience with a long buying process for a one-owner trade-in. I also was impressed with the personalized service from finance manager EJ Baltimore, who handled my paperwork. As a cash buyer for an older model car, I felt seen and prioritized by all the staff at Pohanka. Mr. Hamrah even picked me up at the train station! An all-around pleasant buying experience...with free coffee! Thanks, Pohanka Acura! ”

“ My experience at Pohanka service center was amazing. Andree was very professional and transparent. There are also lots of snacks and refreshments while you wait. ”

“ Great facilities, service hours and advisors. My friends always wonder how I get my car serviced at odd times and I tell them Pohanka Acura makes it happen. Service is bar none. This is the best relationship I have had with my dealership in 40 yrs of owning cars! ”

“ I worked with Nick Able, Denise, and Barbara, all 3 were very friendly and helpful. They made sure I was taken care of and it seemed like they had their process down to a T. The Service to my car was extremely fast and the car was fixed properly/very well. I got the car back and an issue I didn’t even address was resolved. Plus, the inspection video was very insightful. ”

“ I had an excellent experience working with Yong Kim, Sr. Sales and Leasing Representative at Pohanka Acura. Yong was incredibly responsive, knowledgeable, and super helpful throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable every step of the way. The whole experience was smooth, stress-free, and truly enjoyable. I highly recommend Yong Kim to anyone looking to lease or purchase a vehicle at Pohanka Acura. ”

“ On one of the coldest days of winter Pohanka Acura took care of my car without any hassle or nonsense. Totally professional. ”

“ Great service friendly staff ”

“ We had a great experience working with Emrah on our Audi Q5 purchase. He was professional, patient, and extremely accommodating throughout the entire process. What really stood out was his willingness to stay late and meet with us at 8:00 PM to make sure everything was taken care of and the deal was closed smoothly. He never made us feel rushed and took the time to answer all of our questions. If you’re looking for someone who genuinely goes the extra mile, I highly recommend Emrah. ”

“ Love the team at Pohanka Acura. Service is always top notch and they make you feel like a valued customer. When problems happen they will do the right thing to fix. Shout out to T for always getting it done on time and under budget!! ”

“ He was an excellent customer service he is always smiling and very kindness guy strongly recommended to all buyers ”

“ Fast friendly and reasonably priced service! ”

“ T. Adenew was so helpful. The mechanic was thorough and did a great job detailing his inspection. Thank you both! ”

“ Service advisor Nick Able was super helpful with the inspection on our Honda Pilot. We continue to find this dealership friendly, fair, and accommodating right down to the cheery cashier who helped get us into a rental when our repairs ran longer than expected. We will continue to travel out here from Alexandria - it’s worth the trip! ”

“ Mehdi helped me buy an Acura. Was fast and efficient. ”

“ Cort took great care of my vehicle and provided excellent service. I appreciated the loaner to run errands ahead of the upcoming snow storm. ”

“ I called service and had a productive conversation with Erkin. I explained that I would visit that evening and he made sure Nickolas was familiar with my concerns. They fixed my car and made me feel comfortable. Great customer service and communication. Thanks All. ”

“ Great Service, Quick and Easy! ”

“ Good service and I recommend ”

“ Clean environment. Not willing to move much on price but overall good experience. ”

“ James and Samantha sold me a used car and I love it so far. Everything was great, until I realized finance is shady. They told me the interest rate was higher with my credit union than Wells Fargo, which is a lie since I spoke with them yesterday. The biggest thing was I was told my interest was X.XX%. Next morning I looked at the paperwork and it was more than I was told. Shame on me for not noticing while signing. I guess because I got a Costco discount that meant they could charge more interest? FYI - before you say you can’t find me in your system, this is not my actual name. ”